WhatsApp for Business
- Hello! and welcome. We are excited that you showed up to read our article.
- In today’s world, every social media platform is changing into eCommerce platforms and in that way, Whatsapp ( A popular messaging app) launched Whatsapp for Business.
- It was launched back in 2017.
- It acts as a tool to communicate between a business owner and customer.
- It showcases your products and services thus also providing an auto chat-bot option on communication for quick responses.
In what way is WhatsApp for Business prove to be useful?
1. Popularity and Usage:
WhatsApp for Business is a very popular messaging application and it is used by customers worldwide.
WhatsApp is the 3rd most downloaded and 1st most used application in the world both on android and iOS.
It has over 1.5 billion active users globally overtaking Facebook’s 1.3 billion users. Integrated to WhatsApp, also try to learn the importance of Facebook ads.
2. Engagement:
This application is very easy to use globally and needs minimum knowledge to access it.
Therefore even the simplest of the knowledgeable person can access it. The main thing about this application is that you are not always expected to reply to a customer conversation. It is automated and you can customize your replies. In this, your customer will not feel uncomfortable and will be happy to receive a response from you.
3. Guaranteed trust and Authentication:
WhatsApp for Business is trusted. It has a low rate of fraudulent company activities.
WhatsApp now has given the verified green tick options to every business owner thus each and every business is authenticated.
Because of this users will know that the business is true and is trustworthy.
4. Business - Customer Relationship:
If a single customer is dissatisfied then that will be a black-mark for the business.
Nevertheless in this application, all the communications are automatic. The WhatsApp chatbot will send an immediate notification to the customer once a query is received.
This allows both the customer and business owner to maintain a good relationship leading to more sales.
5. Easy to Use and Cost-Effective:
It cost you zero money. it is all free. Come on, who will miss this kind of perks.
It is the simplest method of communication. Very easy to use and everything are instructable and automated. Thus one will not have any worries or hesitation to use this feature.
If you are a business owner, I would strongly recommend you to connect with WhatsApp for Business.
Connect it with your other business platform and improve your Business.
If you want to download and know more on it, go to WhatsApp for Business in Google and use it.
A Blogger and Digital Marketing Executive. Hamza Shariff started Duri Digital as a passion to empower readers to learn and update their knowledge & skills in the digital marketing field.
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